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<x-layout>
<x-mast>Privacy Policy</x-mast>
<x-container class="pt-8">
<x-heading>We take our customers' privacy & security seriously.</x-heading>
<p class="mb-2">
At STEMMechanics, we take our customers' privacy and security
seriously. We are committed to protecting your privacy and security
and to complying with the Australian Privacy Principles in the
Australian Privacy Act.
</p>
<p class="mb-2">
The purpose of the Privacy Policy ("Privacy Policy") is to outline
the personal information collected by us and the use of such
information. The Privacy Policy applies to (stemmechanics.com.au)
and online services (collectively, the "Sites") of STEMMechanics.
("STEMMechanics"). In this Privacy Policy, "Personal Information"
means information or opinion about an identified individual, or an
individual who is reasonably identifiable in accordance with section
6 of the Privacy Act 1988 (Cth).
</p>
<p class="mb-2">
By using the Website and our online services, you agree to accept
the Privacy Policy and the Site's Terms and Conditions
<router-link :to="{ name: 'terms-and-conditions' }"
>https://www.stemmechanics.com.au/terms-and-conditions</router-link
>
(Terms and Conditions). Where the Privacy Policy uses a word
starting with a capital letter, that term will be defined in the
Terms and Conditions or elsewhere in this Privacy Policy. If you do
not agree to the terms of this Privacy Policy or the Terms and
Conditions, you should not use the Site.
</p>
<x-heading class="mt-8">1. The kinds of information we collect and hold</x-heading>
<p class="mb-2">
Depending on the particular circumstances, we may collect and hold a
range of different information about you.
</p>
<x-heading class="mt-8">1.1. Individually identifiable information</x-heading>
<p class="mb-2">
The types of individually identifiable information we collect will
depend on the purposes(s) for which we are collecting it. For
example, we may ask for:
</p>
<ul class="mb-2 list-disc pl-8">
<li class="mb-2">your name;</li>
<li class="mb-2">your gamer tag or gamer username;</li>
<li class="mb-2">contact details;</li>
<li class="mb-2">identification information;</li>
<li class="mb-2">
historical records of your communication and interaction with
us;
</li>
<li class="mb-2">
details or history of preference, interests and behaviour
relation to transactions, products, services and activities on
our Site;
</li>
</ul>
<p class="mb-2">
As well as other similar Personal Information that is needed to
register or subscribe you to our services or offers. If we ever ask
for significantly different information, we will inform you. If you
do not provide certain requested Personal Information to us, we may
not be able to provide you with access to and use of the Site,
provide you with access to our other products and services, or to
fulfil one or more of our functions and activities applicable to
you.
</p>
<x-heading class="mt-8">1.2. Non-identifiable information</x-heading>
<p class="mb-2">
Non-identifiable information is data that has never been labelled
with individual identifiers or from which identifiers have been
permanently removed, and by means of which no specific individual
can be identified. When you visit the Site, our Company servers may
automatically record non-identifiable information that your browser
sends. This data may include:
</p>
<ul class="mb-2 list-disc pl-8">
<li class="mb-2">your computer's IP address;</li>
<li class="mb-2">browser type;</li>
<li class="mb-2">
webpage you were visiting before you came to our Site; the pages
within
<a href="{{ route('index') }}"
>www.stemmechanics.com.au</a
>
you visit;
</li>
<li class="mb-2">
the time spent on those pages, items, and information searched
on our Site, access times, dates and other statistics.
</li>
</ul>
<p class="mb-2">
Non-identifiable information is collected for analysis and
evaluation in order to help us improve our Site and the services and
products we provide. This data will not be used in association with
any other Personal Information
</p>
<x-heading class="mt-8">2. How we collect your information</x-heading>
<p class="mb-2">We may collect your information in a number of ways, including:</p>
<p class="mb-2">(a) Directly from you, including but not limited when you:</p>
<ul class="mb-2 list-disc pl-8">
<li class="mb-2">browse our Site;</li>
<li class="mb-2">save an item;</li>
<li class="mb-2">register on our Site;</li>
<li class="mb-2">log into the Site once registered;</li>
<li class="mb-2">make a purchase from us;</li>
<li class="mb-2">
contact our Customer Support, either about an order or for any
other reason;
</li>
<li class="mb-2">click on STEMMechanics banners, hyperlinks or plugins;</li>
<li class="mb-2">interact with us on our social media;</li>
<li class="mb-2">or have a conversation with our team members</li>
</ul>
<p class="mb-2">
(b) From third parties such as our related entities, business or
commercial partners, and
</p>
<p class="mb-2">(c) From publicly available sources of information.</p>
<p class="mb-2">
We may also collect information from you online. See more
information in clause 6.
</p>
<x-heading class="mt-8">3. How we hold your Personal Information</x-heading>
<p class="mb-2">
We may store your Personal Information in hard copy or electronic
format, in facilities that we own and operate ourselves, or that are
owned and operated by our service providers. We take the privacy and
security of your Personal Information seriously and we use a number
of procedures and processes to ensure, where possible, the security
and integrity of your Personal Information.
</p>
<p class="mb-2">We protect your Personal Information by:</p>
<ul class="mb-2 list-disc pl-8">
<li class="mb-2">Restricting access to Personal Information;</li>
<li class="mb-2">
Maintaining technology products to prevent unauthorised computer
access;
</li>
<li class="mb-2">
Securely destroying your Personal Information when it is no
longer needed for our record retention purposes.
</li>
</ul>
<p class="mb-2">
To further secure your credit card, we also don't keep details of
your credit card information, including the security code (or CCV
number) that you need to input in order to complete an order using
your credit card.
</p>
<p class="mb-2">
However, no data transmission over the internet can be guaranteed as
completely secure. Once any information is in our possession, we
will take reasonable steps to protect that information from misuse,
loss, unauthorized access, and modification or disclosure. While we
strive to protect such information, we cannot guarantee 100% the
security of any information (personal or other) you transmit to us.
Therefore, we will not be liable for any breach of security or
unintended loss or disclosure of information due to the Site being
linked to the Internet.
</p>
<x-heading class="mt-8">4. How we use your information</x-heading>
<p class="mb-2">
We may use your information for a range of different purposes,
including:
</p>
<p class="mb-2">(a) to provide products and services to you;</p>
<p class="mb-2">
(b) to communicate with you, including about products and services,
competition results, special offers, and events which might interest
you;
</p>
<p class="mb-2">
(c) to answer your questions and provide you with information or
advice;
</p>
<p class="mb-2">
(d) to create orders, transaction records, agreements for the sale
of products or services, accounts, tax invoices or receipts;
</p>
<p class="mb-2">
(e) to gain an understanding your information to improve or develop
our products and services;
</p>
<p class="mb-2">(f) to provide you with better customer services;</p>
<p class="mb-2">(g) to perform research and analysis;</p>
<p class="mb-2">
(h) to carry out administration, marketing, planning, fraud and loss
prevention activities, procurement, product and service development,
quality control and research to improve the way STEMMechanics and
our related bodies corporate and service providers provide products
and services to you; and;
</p>
<p class="mb-2">
(i) to comply with laws or regulations or to comply with any
directions given by regulators or authorities.
</p>
<p class="mb-2">
We may also use your information so that we, our related entities,
other business or commercial partners can promote and market
products, services and special offers that will be of interest to
you (which may include products, services and offers provided by a
third party).
</p>
<p class="mb-2">
We collect aggregated information about you which informs us about
our users. The browser information we collect is used in an
aggregated, anonymous manner in our internal analysis of traffic
patterns within our Site. This information is used by us to
administer and improve our education and training products and
services.
</p>
<x-heading class="mt-8">5. When we disclose your information</x-heading>
<p class="mb-2">
We engage a range of third parties to provide services and perform
business support functions for us. Some of those third parties need
access to Personal Information in order to provide the services or
perform the functions we require. Therefore, we may disclose your
information to these third parties to:
</p>
<p class="mb-2">
(a) assist us in providing products and services you have requested,
such as delivery service providers and fulfilment managers;
</p>
<p class="mb-2">(b) conduct market research and marketing strategy analysis; and</p>
<p class="mb-2">
(c) manage or develop our business and corporate strategies and
functions.
</p>
<p class="mb-2">
Where we share your Personal Information with third party service
providers, they will be contractually bound to use the information
only for the purposes of providing the services or performing the
functions required by us and to store the information securely, for
example, storing in non-human readable form to ensure the security
of your information.
</p>
<x-heading class="mt-8">6. Cookies</x-heading>
<p class="mb-2">
We use "cookies" when you visit our Site. It is a technology that
enables us to operate an efficient service and track the patterns of
behaviour of visitors to the Site. There are four main types of
cookies - here's how and why we use them.
</p>
<p class="mb-2">
(a) Site functionality cookies - these cookies allow you to navigate
the Site and use our features, such as "Add to Bag" and "Add to
Wishlist".
</p>
<p class="mb-2">
(b) Site analytics cookies - these cookies allow us to measure and
analyse how our customers use the Site, to improve both its
functionality and your shopping experience.
</p>
<p class="mb-2">
(c) Customer preference cookies - when you are browsing, these
cookies will remember your preferences (like your language or
location), so we can make your shopping experience as seamless as
possible, and more personal to you.
</p>
<p class="mb-2">
(d) Targeting or advertising cookies - these cookies are used to
deliver marketing and advertising materials that are relevant to
you. They also limit the number of times that you see an ad and help
us measure the effectiveness of our marketing campaigns.
</p>
<p class="mb-2">
By using our Site, you agree to us placing these sorts of cookies on
your device and accessing them when you visit the Site in the
future. You can modify the settings on your device to prevent cookie
use. Please note by disabling cookies, you user experience may be
affected and you might not be able to take advantage of certain
functions of our Site.
</p>
<x-heading class="mt-8">7. How to access or correct your Personal Information</x-heading>
<p class="mb-2">
Under the Privacy Act, individuals have a right to complete access
to their records. You may ask us in writing to provide you with
details of the Personal Information we hold about you. We will
endeavour to process your request as soon as practicable.
</p>
<p class="mb-2">
If you wish for your Personal Information to be removed from our
database, please contact us at
<a href="{{ route('contact') }}"
>https://www.stemmechanics.com.au/contact</a
>.
</p>
<x-heading class="mt-8">8. How to make a complaint about a breach of privacy</x-heading>
<p class="mb-2">
If you wish to exercise any of your rights under this Privacy
Policy, have any questions, comments or complaints regarding our
practices, or if you are of the view that we have not adhered to
this Privacy Policy, you can contact us by email to
<a href="mailto:hello@stemmechanics.com.au"
>hello@stemmechanics.com.au</a
>. You can find more information about privacy and the protection of
your Personal Information on the website of the OAIC at
<a href="https://www.oaic.gov.au">https://www.oaic.gov.au</a>.
</p>
<x-heading class="mt-8">9. Changes to this Policy</x-heading>
<p class="mb-2">
Please note that this Privacy Policy forms part of the Terms and
Conditions for use of the Site and forms part of the Agreement
between you and us. We may, from time to time, amend this Privacy
Policy, in whole or part, in our sole discretion. Any changes to
this Privacy Policy will be effective immediately upon the posting
of the revised Privacy policy on the Site. Depending on the nature
of the change, we may announce the change on the Site or by email if
we have your email address. However, in any event, by continuing to
use the Site following any changes, you will be deemed to have
agreed to such changes. If you do not agree with the terms of this
Privacy Policy, as it may be amended from time to time, in whole or
partly, you must terminate your use of the Site.
</p>
</x-container>
</x-layout>